FREQUENTLY ASKED QUESTIONS

DO YOU OFFER INTERNATIONAL SHIPPING?
Afraid not, friend. The logistics from country to country are kind of a hassle and charing you $30 for a $3 sticker just doesn't feel right. That said, if you've got any bright ideas on how to make it easier or more cost effective, I'm happy to hear them.

WHAT'S THE DEAL WITH RETURNS / REFUNDS?
Returns are handled on a case-by-case scenario. If you've received the wrong item or it's arrived damaged, please send an email to me@moroneel.com and I'll work with you to either replace or issue a refund.

DID YOU KNOW YOUR WEBSITE ISN'T OPTIMIZED FOR MY SMARTPHONE?
Pinch to zoom, or better yet look at it on a tablet or a computer. I promise the experience and seeing the images larger than 2 inches is better. If you insist on looking at my work on your phone, you can always find me over on instagram at @moroneel

WHAT'S YOUR PROCESS?
Whatever it takes. All my finals are digital and vector based, but how I get there really depends on the task at hand and what's the most effective workflows, tools, and resources.

HI, I LOVE THIS OTHER ILLUSTRATOR'S WORK, COULD I HIRE YOU TO PRODUCE SOMETHING IN THEIR STYLE?
I'm guessing they turned you down too? Can't imagine why, you seem like a real peach to work with.

WHAT IS 'CREATIVE TECHNICAL ILLUSTRATION'?
It's technical illustration for the general public or creative purposes.

CAN I JOIN YOUR CREW?
I already have a First Mate and she's the best.

WHO ARE YOU?
Who am I? Who are you? Who are any of us, really?

WHY MORON?
It's a fun play on words from the new latin "Muraen", which is a genus of the largest species of eels in the family Muraenidae.

IS THERE A LESS INSULTING NAME TO ADDRESS YOU BY?
Mr Eel works, but I always enjoy it when I'm addressed as Moron, so don't sweat it.

 

Don't see your burning question answered here? Contact me or send an email to me@moroneel.com and I'll do my best to help ya out.